Privacy Policy

BDRepair.xyz — Legal Operator: MD MABUD HASAN · Trade License TRAD/DNCC/147000/2022

1. Introduction

BDRepair.xyz operates as an Independent Service Coordination Platform under MD MABUD HASAN (Proprietor, Trade License TRAD/DNCC/147000/2022). The platform connects customers with approved vendor and technician partners; on-site service work is primarily performed by those partners. Your privacy matters to us. This policy explains how we collect, use, and protect information when you use the website, call us, or submit a service request.

2. What Information We Collect

2.1 Personal Information

• Name - when you book a service or generate an invoice
• Phone number - to contact you
• Address - to coordinate on-site service
• Device information - what device you need support for
• Service details - the issue description and service context

2.2 Automatically Collected Information

• IP address - network and approximate location signals
• Device fingerprint - to help identify unusual or fraudulent activity
• Browser type & version
• Operating system
• Screen resolution
• Timezone & language
• Referrer URL - the site/page that referred you
• Page visit information
• Click tracking - e.g., clicks on call/support buttons

2.3 Google Ads & Analytics Data

• Google Ads conversion tracking - helps measure ad performance and conversions
• Google Analytics - helps understand site usage (page views, sessions, etc.)
• Remarketing data - to show relevant ads where applicable
• Cookie ID - to measure advertising effectiveness

3. How We Use Your Information

• Service coordination: request matching, communication, and coordination with approved partners (vendors/technicians)
• Invoice generation: generating service invoices and supporting warranty tracking
• Call-back support: returning calls when you contact us
• Fraud/invalid click prevention: detecting and preventing abnormal click activity
• Service improvement: improving our website and support experience
• Google Ads optimization: analyzing advertising performance

4. Google Ads & Tracking

We use Google Ads Conversion Tracking. This means:

• When you click our ads, a cookie or similar identifier may be stored in your browser (subject to consent settings).
• When you visit our website and take actions such as clicking the call button or generating an invoice, that may be counted as a conversion.
• No personally identifiable customer information is shared with Google Ads for advertising purposes.

5. Google Apps Script & Sheets

We use Google Apps Script and Google Sheets as part of our internal operations (e.g., record handling and automation). This data is used for business operations/analysis and fraud prevention and is not sold to third parties.

6. Google Consent Mode v2

We have implemented Google Consent Mode v2. Depending on your consent choices and configuration, Google tags may adjust behavior (e.g., storage for ads/analytics) accordingly.

7. Data Protection & Security

• SSL encryption: data transmitted between your device and our services is encrypted in transit where applicable
• Access control: only authorized personnel can access relevant operational data
• Google security: when Google services are used, they are stored/processed on Google's secured infrastructure
• Invalid click protection: IP and fingerprint-based signals may be used to detect unusual activity

8. Data Retention Period

9. Your Rights (GDPR & CCPA)

• Right to access
• Right to rectification
• Right to erasure (right to be forgotten)
• Right to data portability
• Right to object

To exercise your rights, email support@bdrepair.xyz or call 01838998353.

10. Third Party Services

11. Contact Us

• Phone: 01838998353
• Email: support@bdrepair.xyz
• Proprietor: MD MABUD HASAN
• Trade license: TRAD/DNCC/147000/2022
• Address: Ka-244, Kuril, Block-A, Jamuna Future Park, Vatara, Dhaka-1229, Bangladesh
• Website: bdrepair.xyz · Business Info

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